Return & Refund Policy

1. Returns

At Sheikh Collections, customer satisfaction is important to us. We aim to ensure that every clothing item reaches you in excellent condition.

We accept eligible return requests within 14 days of receiving your order.

To qualify for a return, the item must be unused, unworn, unwashed, and in its original condition with all tags and packaging intact. Proof of purchase is required.

2. Non-Returnable Items

The following items are generally not eligible for return:

  • Customized or made-to-order clothing.

  • Altered or personalized outfits.

  • Items that have been worn, washed, or damaged after delivery.

  • Final sale or clearance items clearly marked as non-returnable.

3. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery.

Kindly provide your order number and clear photographs of the item so our team can review your request and arrange an appropriate solution.

4. Refunds

Once your returned item has been received and inspected, we will inform you whether your refund has been approved.

Approved refunds will normally be processed within 7–10 business days through the applicable refund method. The time required for the amount to appear may depend on your payment provider.

5. Exchanges

Size exchanges may be requested within 14 days of delivery, subject to product availability and the item's original condition.

Customized or made-to-order clothing may not be eligible for exchange unless defective or incorrect.

6. Return Shipping Charges

Customers are responsible for return shipping costs unless the product was delivered damaged, defective, or incorrect.

Original delivery charges are generally non-refundable unless required by applicable law.

7. Contact Us

For return, exchange, or refund assistance, please contact Sheikh Collections through our website's Contact Us page before sending any item back.